Driv.in is a software that allows to optimize fleet routing. It assigns each order to an available vehicle, maximizing the global fleet usage. Then it defines an optimal delivery sequence that minimizes the total distance travelled while meeting the expected delivery time windows.The system is accessible from app.driv.in with a username and password, that are provided by our support team.

After reading this manual, the user will be able to:

1. Create, edit and delete the fleet to be used.
2. Create, edit and delete addresses from the customer master base.
3. Create a scenario.
4. Visualize and export the results obtained.

SERVICE TIME It ́s the time, in minutes, that it takes to do a delivery.

TIME WINDOW It ́s the time range in which the client can receive a delivery.

ADDRESS It ́s the location for the delivery. It should have the street name and number, the district and the country (e.g., Presidente Errazuriz 4125, Las Condes, Chile). Additionally, you can have a service time and time window associated with a delivery.

DELIVERY ORDER These are items that the company has to delivery to its customers. They must have a delivery code, an address and units to be delivered (kg, m3 or other).

VEHICLES Are the available trucks that the company has to make the deliveries. They must contain a code and a capacity (kg, m3 or other).

GROUP OF VEHICLES Are a set of vehicles which may be used to make a planning scenario.

ROUTE PLAN It ́s a workday, where deliveries to customers are made from warehouse using the company vehicles. One scenario involves the definition of a warehouse, the fleet to be used, dispatch orders and other optional parameters.

1. SETTING FLEETS

 To add vehicles, you can enter them manually page (1) or import an Excel file with the characteristics of the fleet (2). On the same page, you can find available a template to load the vehicles (3).

The mandatory fields are code, description and capacity of the vehicles. This last one is measured in “units” and can be kilograms, cubic meters, money, etc, the one that best represents what we are delivering.

These units must be the same used in the dispatch orders.

To create a group, you should select from the main menú vehicles/ vehicle group, put a name for the group and select vehicles belonging to this group. You can create multiple groups where they can share vehicles. The mandatory fields are code, description and capacity of the vehicles.

You can edit the vehicles at any momento, but you must consider that if you have used them in previous scenarios, then those results can be changed.
You could also edit the group of vehicles, affecting future scenarios.

2. SETTING ADDRESSES

If you have a list of customers with addresses, load them in the master addresses. However, every time you add a new client ́s address, it will automatically be saved in the master, avoiding to geo-referencing the addresses each time they are used.

Same as what is done in the settings of the vehicles in the master page, addresses can be added manually (1) or massively (2) for which a template is available in the form of address (3).

The mandatory fields are Street name and number, district and country. Additionally, it is recommended to have a customer code and / or location to avoid involuntary errors that can change the addresses. If the customer has a specific time service and / or a time window where they can receive the orders it is also recommended to set them in the master file, so they will be used every time you do an scenario with that client.

When massively addresses are loaded, it is possible that the system doesn ́t the exact coordinates of the customer's address. When that happens this address will be displayed in red and the user will have to edit the addresses and then confirm the exact location on the map. Addresses that cannot be georeferenced are not allowed to be in a scenario, so they must be taken out for the scenarios to be optimized.

You can modify or delete an address at any moment, but you must consider that if the address was used in a previous scenario, its result may be affected.

3. CREATE A ROUTE PLAN

To create a planning scenario, you have to press in the main menu "New route".

The first page consists of:

a.Warehouse: choose the warehouse from where all vehicles start the route.

b. Vehicles: Choose the number of vehicles and their capacity, in case you do not have the vehicles or fleets set up. 

c. Options: You may have different conditions in a plan.

• Back to the warehouse: Indicates whether the vehicles must return back to the warehouse after making all the deliveries.
• Optimal allocation: Corresponds when the system can determine which vehicles make the deliveries. Otherwise, when all the orders are loaded, a vehicle must be assigned to each order in the Excel spreadsheet.
• Multiple Trips: It indicates whether the vehicles are enabled to make more than one trip. If so, you must define how long you take to reload the vehicle. (Its the time that it takes since they arrive to the warehouse and leave again to start a another route).

d. Working hours: you should select a work schedule in the which deliveries are made. It is possible that having defined time windows in the master address, they can be changed by working hours. For example, if a customer has a time windowf rom 8am to 11am and working hours it is from 9am to 7pm, the customer will see modified his time window from 9am to 11am. In addition to this, if a client has not defined a time window individually or in the master address, they could be dispatched at any time during the working hours.

e.ervice time: is the time that deliveries that have not been defined service time individually or in the master address, will take into account.
On the second page, you must load dispatch orders to the scenario.

• Delivery code
• Address, district and country code
• Units (must be consistent with the definition of units used when the vehicles capacity was established)

Additionally, you can load other parameters such as time service or time window. This will be a priority over the ones defined in the master address and be used only in this scenario. In the case where an order does not come with these parameters and are not defined in the master address, the values are going to be by default the ones you put in the first page when building the scenario.

In case the order is not associated with a geo-referenced address or the system cannot find the exact coordinates of the address given, the order appears in red and the scenario cannot be optimized until address is edited and confirmed the exact location of the address.

Having done the above, it must be saved and then optimize in order to obtain an optimal planning.

4. STATUS, VISUALIZATION AND EXPORT OF RESULTS PLANNING

By creating a scenario, it can have several diferent status:.

Ready to optimize: Eeverything is ok and it is possible to optimize given the parameters given.

Incomplete: it means that there are some addresses that do not have the exact Coordinates, so it is not possible to optimize. To fix this, you must edit the scenario and edit or delete those addresses that areshowed in red.

Repairable: It means that there are some orders that are not possible To satisfy the conditions of the scenario. For example, an order that exceeds the maximum capacity of a vehicle or an address that has a time window that cannot be delivered given the working hours. To continue, press repair and the system exclude the solution that are not able to deliver and continues with the optimization.

Not feasible: There are some conditions where the system cannot find an optimal solution. Among the main causes you can find:

• Fleet capacity < Quantity transported (Note: If the option of multiple trips is activated, is not possible to detect a priori, if there is infeasibility)
• Sum of Times Service> Working Hours x No.vehicles
• Unsupported time windows: Time windows cannot have an overlap of hours to be run correctly. For example, they can not exist in a same scenario a client that has a time window 9am 12pm and another client with time window from 10am to 1pm. This will be explained when doing the training.

Optimized: It means that an optimal solution was found. If the characteristics of the scenario are not possible to satisfy all restrictions, the system displays additional vehicles in those orders that cannot be incorporated into the scenario.

When the setting is "optimized", it is possible to visualize the Planning output. You can see the trucks used,kilometers traveled, estimated time of arrival of the vehicles to each point of delivery and other indicators of the scenarios.

The results can be exported to an Excel spreadsheet, or to a PDF if it wants to be printed for the drivers.

The system has a remote support by chatting enabled at the bottom right hand side, where any enquiries can be asked and are answered as soon as possible.

In case you cannot access the page, require additional training or need to train new users, you can send an email to contacto@driv.in and you will be contacted asap.